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ODROnline Dispute Resolution for Consumers

The consumer resident in Europe must be aware that the European Commission has established an online platform for alternative dispute resolutions that provide for an out-of-court method to solve any dispute related to and stemming from online sale and service contracts. As a consequence, if you are a European consumer, you can use such a platform for resolving any dispute stemming from the online contract entered into with the Owner.

The platform is available at the following link

For any questions, you can send us a message on the contact page available on this site.

The above requirements are based on the ADR directive (Directive on Consumer ADR) and the ODR regulation (Regulation on Consumer ODR).

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